There is a minimum of one hour for on-site attendance and 30 minutes for remote support for Thanet, Kent area. There is a minimum of 4 hours on-site attendance and 30 minutes for remote support for the Woking, Surrey.
Hourly rates:
Thanet, Kent: Home £35 per hour
Thanet, Kent, Business £50 per hour
Woking, Surrey: Business: £70/hour
Parts and Services:
Small value parts, and services can be supplied at 10% over cost. Elbourn Computer Services will normally advise any parts or services needed to enable you to order direct to save the 10% fee, and re-claim VAT.
Recommended suppliers with proven after sales include: CCL, Dnuk, Dabs, Insight, Netshop and Amazon.
Typical estimates:
- Printer install – an hour
- Software package install and introductory training – two hours
- PC Health Check – four hours